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Get In Touch
Connect with our team.
We're here to help.
Whether you have a question about our products, need assistance with your order, or want to discuss clinical standards, our team is ready to assist you.
Customer Support
For order inquiries, tracking, and product questions.
support@thehealthaura.com
Mon - Fri: 9:00 AM - 6:00 PM EST
Clinical & Medical
For scientific research, medical board, or product formulation inquiries.
clinical@thehealthaura.com
Reviewed by our medical experts
Headquarters
Our corporate office and laboratory administration.
100 Science Parkway, Suite 400
Boston, MA 02110
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Frequently Asked Questions
Quick answers to common questions about our ordering and shipping process.
How long does shipping take?
We process all orders within 24 hours. Standard shipping takes 3-5 business days, and express shipping takes 1-2 business days.
Are the ingredients third-party tested?
Yes. Every batch undergoes comprehensive independent laboratory analysis to verify compound purity and dosage accuracy before shipping.
Can I change my order after placing it?
If you need to change or cancel your order, please email support@thehealthaura.com immediately. Once en route, orders cannot be modified.